Plus One Consultancy

Services

Support shaped around the business in front of us.

Our focus is retail, food and beverage, hospitality and fast-moving consumer goods. Engagements may be a focused project, a development plan, staff training or ongoing consultancy.

01

Business Planning and Strategy

A clear plan helps turn business ideas into practical action. We support new and established businesses in defining their objectives and identifying the steps needed to move forward.

Our support includes

  • Business plan preparation and review.
  • Assessment of business needs and development opportunities.
  • Market and competitor research.
  • Customer and market positioning.
  • Practical action plans and support with implementation.

02

Sales Development and Sales Strategy

We help businesses review their sales approach, identify opportunities and develop plans suited to their products, customers and market.

Our support includes

  • Review of sales activities and opportunities for improvement.
  • Sales strategy and promotional planning.
  • Customer segmentation and targeting.
  • Sales channel development.
  • Sales team guidance, training and performance improvement.
  • Customer retention and repeat-purchase initiatives.

03

Retail and Product Development

We help retailers and food businesses review what they sell, how they present it and how they respond to customer demand.

Our support includes

  • Product range and portfolio reviews.
  • Product selection suited to the target customer.
  • Product categorisation and inventory listing.
  • Pricing and promotional recommendations.
  • In-store layout, product display and merchandising advice.
  • Identification of opportunities to introduce or improve products.

04

Restaurant, Café and Menu Development

We provide practical business support for restaurants, cafés and other food service businesses, with attention to their offer, service and customer experience.

Our support includes

  • Menu reviews and development.
  • Updates to vegan and vegetarian menu options.
  • Product variety and pricing recommendations.
  • Staff guidance on menu changes and service.
  • Promotional planning.
  • Review of opportunities for takeaway, online ordering and delivery.

05

Online Sales and Delivery Support

We help businesses organise the practical steps involved in selling through websites, mobile applications and online ordering platforms.

Our support includes

  • Preparation of product inventories and online product lists.
  • Product categorisation for websites and mobile applications.
  • Planning of online customer promotions.
  • Guidance on online ordering and delivery workflows.
  • Delivery route and distribution planning.
  • Staff training for new online ordering and delivery processes.

06

Social Media and Promotional Planning

We help businesses plan relevant content and promotions to communicate their products and services more consistently.

Our support includes

  • Social media content planning.
  • Content creation and social media management.
  • Promotional campaign planning.
  • Communication of products, menus and special offers.
  • Coordination of promotional activity across online and in-store channels.

07

Customer Experience Consultancy

We help businesses understand their customers and identify practical ways to improve the buying and service experience.

Our support includes

  • Review of the customer journey and service experience.
  • Identification of customer needs and expectations.
  • Customer experience improvement plans.
  • Customer loyalty and retention initiatives.
  • Staff workshops and service guidance.
  • Action planning to address service gaps.

08

Distribution and Sales Channel Consultancy

We support businesses in reviewing how their products reach customers and how their sales channels can work more effectively.

Our support includes

  • Route-to-market planning.
  • Distributor and business partner identification.
  • Sales channel reviews and development.
  • Product portfolio and promotional planning for wholesale and distribution.
  • Delivery route optimisation guidance.
  • Coordination of physical and online sales channels.

09

UK Market Entry and Start-up Support

We provide commercial guidance to entrepreneurs and businesses planning to enter or develop their presence in the UK, particularly within food, beverage, retail and consumer goods.

Our support includes

  • Research into market conditions and customer demand.
  • Competitor and product positioning reviews.
  • Identification of potential customers, distributors and partners.
  • Product range, pricing and sales channel recommendations.
  • Business planning and market entry action plans.

Not sure where to start?

Tell us about the business and we will help you identify a practical way forward.

Contact Plus One Consultancy